You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes on pc

Why do I have to keep downloading songs iTunes says Can not be found.


Windows, Windows 10

Posted on Feb 23, 2023 9:06 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2023 11:02 AM

When iTunes cannot find a song it is because the file for that song is not where iTunes expects it to be. However, we probably need more detail about the precise nature of the issue before we can remedy the problem.


Are these songs that iTunes has previously been able to play, or that you added a while ago? If so, this means that the files for the songs are no longer where they were originally. This is probably because the files (or the paths to the files) have been moved, renamed or deleted from the original that iTunes knew about.


If these are songs that you have just added but iTunes cannot find them, did you move, rename or delete the files?

3 replies
Question marked as Top-ranking reply

Feb 23, 2023 11:02 AM in response to Jefe2k

When iTunes cannot find a song it is because the file for that song is not where iTunes expects it to be. However, we probably need more detail about the precise nature of the issue before we can remedy the problem.


Are these songs that iTunes has previously been able to play, or that you added a while ago? If so, this means that the files for the songs are no longer where they were originally. This is probably because the files (or the paths to the files) have been moved, renamed or deleted from the original that iTunes knew about.


If these are songs that you have just added but iTunes cannot find them, did you move, rename or delete the files?

iTunes on pc

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.