Can’t airplay mp4 to Samsung TV from appleTV app on iPad but can from any other media app

Error message is “This video is in a format that can’t be streamed to this TV.”


The mp4 is video downloaded from a training website and synced to iPad Pro M2 using iTunes. It plays fine directly on the iPad but mirroring won’t work.


All hardware and software are the latest available as of 2023-02-23.

Samsung QD-OLED TV QN65S95BAFXZA has AirPlay built-in.

Posted on Feb 23, 2023 11:59 AM

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3 replies

Feb 25, 2023 10:18 AM in response to mikedutch

Hello mikedutch,


We understand you have a video you aren't able to AirPlay from your iPad to your Samsung TV and are seeing a specific error message. Due to the specific error message you see about the format not being able to stream to your TV, we'd recommend reaching out to the content creator. They may need to check the media protection on the file or the format to make sure it should be available to stream through AirPlay, not just play on your iPad directly.


The other item to confirm is to make sure any other Apple TV content will AirPlay from your iPad to your TV. This will verify the issue isn't with your Apple TV app or AirPlay from your iPad and only with that one training video. If you have any further concerns, reply back here.


Take care.

Feb 25, 2023 3:37 PM in response to mikedutch

Hi mikedutch,


AirPlay will work with both streamed or downloaded content.


To troubleshoot possible communication issues with AirPlay, test after restarting your network devices, and after forgetting the Wi-Fi network from your TV and iPad. To forget the network on your iPad, tap Settings > Wi-Fi, tap the "i" next to the network name, and tap Forget This Network.


If the issue continues and is isolated to the single MP4 file, then reach out to the content provider for additional assistance with the file.


Kind regards.

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Can’t airplay mp4 to Samsung TV from appleTV app on iPad but can from any other media app

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