Apple Music not working on my MacBook Air
I was listening to an album. When finished, I tried to choose another album. All I get now is "An Error Occured" "Try Again." Can't seem to sign in.
Help!
User profile for user:
AnnieL2
User level:
Community Specialist
Greetings StevenLB123,
We’re going to recommend a few basic steps to get us started troubleshooting and isolating this issue.
1. Quit and relaunch the Music app and test again. Quit apps on Mac
2. Restart your Mac and test. Shut down or restart your Mac
3. If you can, test while connected to a different network
You also mentioned that you’re not able to sign in. Is that to the iTunes & App Stores only or are you having connectivity issues else where? Are you encountering an error message when signing in?
Thanks.