Shared Notes only update at home on wifi

What is the point of having shared notes if they will not update away from the home wifi network? I have verified most recent update, note, and general settings on both devices. Additionally I have cycled the wifi and cellular connections off/on individually without success. Disabling Notes from iCloud requires deleting from the device and I don’t trust that information will not be lost entirely if attempted.

iPhone 13, iOS 16

Posted on Feb 24, 2023 4:12 AM

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Feb 25, 2023 7:00 PM in response to Samsung_is_superior

Hi there,


We understand you have some issues with Shared Notes when you aren't using a specific Wi-Fi network. You also posted having walked through several steps we would recommend. Since the issue is still present, we'd next recommend reaching out to our support teams directly for additional troubleshooting. You can reach them here: Get Support - Apple


You can also find our phone number for your region at this link: Contact Apple for support and service - Apple Support


All the best.

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Shared Notes only update at home on wifi

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