Siri plays music for the wrong person

Question

Siri plays music for the wrong person

I have family sharing account with my partner. We have a family subscription to Apple Music and using HomePods in home to play music with Siri.

Recently when my partner asks the HomePod “hey Siri, play some music” it plays music I normally listen to and not my partners music.

It recognises each of our voices but we can’t get it to play my partner’s music when she asks for. It keeps playing my music.

I have tried turning off and on hey siri, recognise my voice, personal requests and update listening history but with no luck.

I have even reset the HomePods and created a new home.

Had anyone had the same problem and have a solution?

HomePod mini, 16

Posted on Feb 24, 2023 5:15 AM

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Answer 1

Feb 26, 2023 7:59 AM in response to Stevequestion

Hi Stevequestion,

Thanks for connecting with us here in Apple Support Communities. Have you tried to ask Siri to play music by using the playlist name? If not, please try doing that to see if it will play the right music. You can also make sure that your HomePods are updated as this may help to address the issue you're facing. See: Update HomePod

By default, HomePod and HomePod mini automatically install new software updates, but you can manually check for updates in the Home app on your iPhone, iPad, or Mac.

1. Make sure that your device is updated to the latest version of iOS, iPadOS, or macOS.

2. Open the Home app.

3. Tap or click the More button , then Home Settings > Software Update.

4. If there's a new update, select Update. If there isn't a new update, you can select HomePod to turn on automatic updates and get the latest software automatically when it's available. Software Update also tells you if your HomePod is already up to date, and shows you the installed HomePod software.

Kind regards.

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Siri plays music for the wrong person

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