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Your account has been disabled in iTunes and App Store.



[Image Edited by Moderator to Remove Personal Information]

iPhone XR, iOS 16

Posted on Feb 24, 2023 7:58 AM

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Question marked as Best reply

Posted on Feb 24, 2023 7:58 AM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


7 replies
Question marked as Best reply

Feb 24, 2023 7:58 AM in response to BillionaireChoco

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Your account has been disabled in iTunes and App Store.

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