My Card addresses for work and home keep changing back to not being listed as such.
They stay in my card but the distinction keeps change.
I know that there’s a possibility it’s because I have my iCloud link to three computers but I’ve sat them all next to each other and change them all to the exact same thing and they still each keep defaulting back to nothing.
iPhone 13 Pro, iOS 16
Hello markbissell,
Welcome to Apple Support Communities!
We want to help resolve the issue so the address stays like you expect.
We can confirm you're using these steps to edit My Card:
"Edit My Card
Tap My Card at the top of your contacts list, then tap Edit.
You can also teach Siri how to pronounce your name. See Tell Siri how to say your name."
This Apple Support page has the full details: Add your contact info on iPhone - Apple Support
If the issue continues, do you have any pending updates for your devices? Does the same thing happen if you restart the iPhone and then try again? Do you see any error messages? The more details you can provide about the situation, the better equipped we are to assist.
We hope this helps to further isolate and resolve the source of the issue.
Cheers!
Hi markbissell,
Were you able to verify that your iPhone is updated to iOS 16.3.1? Be sure to back up and update if you haven't already, as that could clear the issue up: Update your iPhone or iPad - Apple Support
If the issue persists, use this link to check for options to reach Apple directly: Apple Support
Take care.
I have restarted all devices and each time it defaults back to unlisting my home and work addresses as nothing.
it keeps the addresses, just doesn’t differentiate them as work or home.
please help to fix.
Thanks so much. Everything is backed up and on the most recent OS and IOS.
I will contact support.
Regard,
MB
iCloud card
