Unable to rent movies on Apple TV
Able to purchase songs on iTunes but not movies
iPhone 12 Pro Max, iOS 16
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Able to purchase songs on iTunes but not movies
iPhone 12 Pro Max, iOS 16
Rent movies from the Apple TV app - Apple Support
Apple TV app - Apple Store preview - Apple
iTunes Store app - App Store preview - Apple
Rent or Buy movie purchases will be added to your account Library, and will be available on any of your devices with the Apple TV app or computers with the iTunes application.
Some titles on subscription services may not be available to rent, for exclusivity reasons.
A few titles are available for buy, but not for rent (yet), per movie supplier decision.
Some titles that are available in both subscription streaming services and in the iTunes Store for movies, may default to one or the other in the Apple TV app. Scroll down to How to Watch to select a different content provider option.
What happens instead when you try to rent a movie? Can you find the [Rent] button for a chosen movie title? Can you proceed to confirming with Face ID (if you have set that up), or else enter your Apple ID account password, to confirm the purchase?
Rent movies from the Apple TV app - Apple Support
Apple TV app - Apple Store preview - Apple
iTunes Store app - App Store preview - Apple
Rent or Buy movie purchases will be added to your account Library, and will be available on any of your devices with the Apple TV app or computers with the iTunes application.
Some titles on subscription services may not be available to rent, for exclusivity reasons.
A few titles are available for buy, but not for rent (yet), per movie supplier decision.
Some titles that are available in both subscription streaming services and in the iTunes Store for movies, may default to one or the other in the Apple TV app. Scroll down to How to Watch to select a different content provider option.
What happens instead when you try to rent a movie? Can you find the [Rent] button for a chosen movie title? Can you proceed to confirming with Face ID (if you have set that up), or else enter your Apple ID account password, to confirm the purchase?
What happens instead when you try to rent a movie?
Are there any indications, in e.g. error messages, that the issue could be related to your account or payment method?
See if there are known issues at Apple: System status - Apple Support.
Else contact Apple Support to help investigate this issue. They may be able to verify more in their administration.
It says “unable to process please try again later”.
There might be a communication issue (devices and servers, servers to other servers).
If the issue persists, then please allow the Support staff to help sort this out.
I have a visa Master-Card …
Visa and Mastercard are two competing payment networks.
Thank you for the insight. I think you are on the right track. My Apple TV app seems to work intermittently. It just let me rent a movie again. I know this is not related to my payment method since my credit cards work fine everywhere else. No issues with Apple ID. This is a bit beyond me since I am not Tech savvy. Nonetheless thanks for all your input.
Sincerely,
I was able to rent movies on Apple TV app on my iPhone till I updated to iOS 16.3.1
Thank you for sharing but that is not the problem. I have been renting movies on Apple TV for a while and now suddenly it will not let me. Even movies which I had rented recently.
It says “unable to process please try again later”.
I have a visa Master-Card and Apple Pay associated with the account.
Unable to rent movies on Apple TV