You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Spinning on Update Now while setting up new phone

In process of setting up my new IPhone 14 Pro, it decided to update software to 16.3.1 and now it's been spinning at "Update Now" for about two hours. Suggestions?

iPhone 14 Pro

Posted on Feb 24, 2023 9:01 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2023 6:00 AM

and now it's been spinning at "Update Now" for about two hours.


See -> Related Article: Set up your iPhone or iPad

See point 3 ⤵️

You need to connect to a Wi-Fi network or a cellular network to activate and continue setting up your device. 

Tap the Wi-Fi network that you want to use or, if available, tap Continue Without Wi-Fi to use your device's cellular network. If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your iPhone SIM card or iPad SIM card first. You might also be asked to activate your eSIM.

Get help if you can't connect to Wi-Fi or if you can't activate your iPhone.


Please check:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


1 reply
Question marked as Top-ranking reply

Feb 25, 2023 6:00 AM in response to L12kelly

and now it's been spinning at "Update Now" for about two hours.


See -> Related Article: Set up your iPhone or iPad

See point 3 ⤵️

You need to connect to a Wi-Fi network or a cellular network to activate and continue setting up your device. 

Tap the Wi-Fi network that you want to use or, if available, tap Continue Without Wi-Fi to use your device's cellular network. If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your iPhone SIM card or iPad SIM card first. You might also be asked to activate your eSIM.

Get help if you can't connect to Wi-Fi or if you can't activate your iPhone.


Please check:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


Spinning on Update Now while setting up new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.