My apple id was locked

Posted on Feb 25, 2023 2:18 AM

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Question marked as Top-ranking reply

Posted on Feb 25, 2023 5:03 AM

Hello,


You must contact Apple for help when you see a message saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 25, 2023 5:03 AM in response to renas34

Hello,


You must contact Apple for help when you see a message saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Feb 25, 2023 2:25 AM in response to renas34

Hi there,


see if this helps


If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password

If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


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My apple id was locked

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