iWatch Cellular Activation Process MUST include information to TURN OFF iPhone VPN in settings otherwise setup WILL FAIL.
After trying to activate my iWatch Ultra on T-Mobile for 4 days spending at least 15 hours on the phone with T-Mobile and Apple support I was still not able to activate my watch cellular service. I Always got the error “Connection Failed the connection to the server was lost” despite resetting my watch and repairing 15 times.
I read on a forum for Spectrum Mobile that VPN must be turned off for the network to see the IP address of the device. I turned off the VPN and then Cellular Activation on the watch worked perfectly.
Please send this information to all Apple service Reps. You will save countless hours of frustration and wasted time by ensuring VPN is turned Off during the cellular activation process.
J McMath