Face ID won’t work because my iPhone fell down in the water

my phone fell down in a water and the Face ID don’t work what can I do pls


[Re-Titled by Moderator]

Posted on Feb 25, 2023 6:07 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2023 6:29 AM

Water Damage is not covered by standard warranty. 💦


However, AppleCare+ can help.


Turning on a wet machine can cause more damage and increase the cost of repair. ⚠️


Based on your situation, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

2 replies
Question marked as Top-ranking reply

Feb 25, 2023 6:29 AM in response to hellen195

Water Damage is not covered by standard warranty. 💦


However, AppleCare+ can help.


Turning on a wet machine can cause more damage and increase the cost of repair. ⚠️


Based on your situation, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID won’t work because my iPhone fell down in the water

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.