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I can’t download because my iTunes is disabled

I can’t download apps, back up and update it say i tune disable


[Re-Titled by Moderator]

iPhone 7 Plus, iOS 13

Posted on Feb 25, 2023 8:20 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2023 8:21 AM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


3 replies
Question marked as Top-ranking reply

Feb 25, 2023 8:21 AM in response to tarekegn129

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


I can’t download because my iTunes is disabled

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