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can't login to apple tv request verification

i can't login to my streaming app. it is requesting verification.


Posted on Feb 25, 2023 9:01 AM

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Feb 27, 2023 12:37 PM in response to tonybc22

Hey tonybc22,


We’d be happy to help out. It wouldn’t be unexpected to need to verify yourself when logging in with your Apple ID to access your Apple TV+ subscription. If you’re having trouble getting a verification code though, check out these steps:


Use the code displayed on your trusted device
If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.
1. Sign in with your Apple ID and password on a new device or browser.
2. Look for a sign in notification on any of your trusted devices.
Map with Buffalo, NY prominently marked on it. The caption indicates that an Apple ID is being used to sign in to an iPhone near Buffalo.
3. Tap Allow to receive your verification code.
4. Enter the verification code on your other device to complete sign in.

Get a text or phone call
If you don’t have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call.
1. Click Didn't get a verification code on the sign in screen.
2. Choose to have the code sent to your trusted phone number.
3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).
Receive a text message with your verification code and a domain validation line
4. Enter the code on your other device to complete sign in.

Get a code from Settings on your trusted device
If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.

From your iPhone, iPad, or iPod touch
If your device is online:
1. Go to Settings > [your name].
2. Tap Password & Security > Get Verification Code.
iPhone screen showing how to get a verification code from Settings.

If your device is offline:
1. Go to Settings > [your name].
2. Tap Password & Security. 
3. A message says "Account Details Unavailable." Tap Get Verification Code.

From your Mac
1. Go to Apple menu  > System Preferences, then click Apple ID.
2. Click Password & Security > Get Verification Code.
How to get a verification code on a Mac from System Preferences.

This is all outlined a bit further here: Get a verification code and sign in with two-factor authentication - Apple Support


We hope this helps out.


Take care!

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can't login to apple tv request verification

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