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fix my payment method

I received an email that I needed to fix my payment method (Paypal). I assumed it was that my card was expired. I went to my Papal and all my cards are up to date. How do I check to see what card I used to pay for may subscription? What if all my cards are up to date, how do I fix the error?

Posted on Feb 25, 2023 10:02 AM

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Question marked as Best reply

Posted on Feb 25, 2023 2:28 PM

Who purportedly sent this email? Apple does not normally send out email regarding account issues. You find out by a notice when you try to sign in or use the feature.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the App Store and iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


1 reply
Question marked as Best reply

Feb 25, 2023 2:28 PM in response to maryanne269

Who purportedly sent this email? Apple does not normally send out email regarding account issues. You find out by a notice when you try to sign in or use the feature.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the App Store and iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


fix my payment method

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