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I cancelled my subscription for VPN, but it automatically renewed

how to get a money back?because i cancelled my subscription for vpn but automatic renewed.but i already unsubscribe and can you help me for this matter.thank you


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 16

Posted on Feb 25, 2023 3:42 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2023 3:44 PM

Use this article to read how to request a refund for apps or content that you bought from Apple --> Request a refund for apps or content that you bought from Apple - Apple Support


To check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund, read this support article --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

● All other payment methods [e.g., credit or debit cards]—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."


For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".



1 reply
Question marked as Top-ranking reply

Feb 25, 2023 3:44 PM in response to arnel264

Use this article to read how to request a refund for apps or content that you bought from Apple --> Request a refund for apps or content that you bought from Apple - Apple Support


To check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund, read this support article --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

● All other payment methods [e.g., credit or debit cards]—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."


For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".



I cancelled my subscription for VPN, but it automatically renewed

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