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ruzanne48 Author

Level 1

5 points

Unable to activate iphone 12 Pro max

Hi, i wiped my iphone after transferring all to the new one and my old iphone does not want to activate. Have plugged it into mac aswell says error with the sim card. Please help

Posted on Feb 25, 2023 10:41 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,064 points

Posted on Feb 25, 2023 10:43 PM

Please look at this --> If you can't activate your iPhone - Apple Support

Carrier Lock:- Request your iPhone’s original Carrier to unlock your iPhone and if they agree and do it, then you may know the further process here --> How to unlock your iPhone for use with a different carrier ...

If you are the owner or the owner has shared all information with you then, in order to open the Activation Lock:- read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support

If you have an unknown Apple ID on the App Store and Apple ID page. (See the pic below)

Learn how to remove a device from a previous owner's account.

If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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Unable to activate iphone 12 Pro max

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