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Level 1

4 points

iphone14 pro max

my iphone 14 just is on black screen unresponsive, it was charging at night, and at morning unresponsive

iPhone 14 Pro Max

Posted on Feb 26, 2023 5:22 AM

Best reply

Level 3

693 points

Posted on Feb 26, 2023 6:24 AM

Have you tried a forced restart?

This is done by:

• Short pressing the Volume Up button.

• Short pressing the Volume Down button.

• Then, pressing and holding down the Power Button. Don't take your finger off the Power Button until the Apple logo appears.

If this doesn't work, you might need to contact Apple Support

or your nearest Apple Store to make an appointment to get this fixed.

Good luck!

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