Air Video App

Good Morning everyone, I Reset my iPad and did a back up before I reset all th information on it. I took the iPad down to factory level and deleted all the information on it. When I restored all the Apps to my newly reset iPad the app "Air Video HD" that i have been using for years is no longer available in this country to down load.


Is there any way I can get the app and load it to my iPad?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Feb 26, 2023 8:57 AM

Reply
3 replies

Feb 28, 2023 11:08 AM in response to Air_Video_App_Users

Hi Air_Video_App_Users,


Welcome to Apple Support Communities. We understand that you're having an issue with redownloading an app after a factory reset of your iPad. We'd like to help.


From what you've described, it sounds like this is expected behavior. When you're restoring your backup to your device, you will need to sign into the Apple ID used to download the apps from your backup. If you used more than one Apple ID over the years, you will be asked to enter multiple passwords for those Apple IDs. If you're currently in a location that the app is not available, that app will not be redownloaded. You can always check the availability of an App here: Apple Services Marketing Tools


Let us know if you have any other questions.


Take care!



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