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Notifications not working

Using a iPhone11——-Notifications stopped working prior to new iOS16 update. I updated to iOS 16.3.1, updated all apps, and did a complete iPhone reset. The ONLY notifications working are messages and phone calls. Any other ways to get APN’s to work on everything else?

iPhone 5c

Posted on Feb 26, 2023 5:00 PM

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Question marked as Best reply

Posted on Feb 27, 2023 5:01 AM

Hello,

These are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth.

2) How about the volume buttons? Is the volume very low? Move the buttons.

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Volume summary:  Adjust the volume on iPhone

8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone.

9) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

Good luck.

1 reply
Question marked as Best reply

Feb 27, 2023 5:01 AM in response to Kris_Nikki

Hello,

These are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth.

2) How about the volume buttons? Is the volume very low? Move the buttons.

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Volume summary:  Adjust the volume on iPhone

8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone.

9) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

Good luck.

Notifications not working

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