If you haven't already done so contact iTunes Support as instructed to do e.g. via the 'Support' link at the top of every page on here or http://www.apple.com/support/itunes/ww
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If you haven't already done so contact iTunes Support as instructed to do e.g. via the 'Support' link at the top of every page on here or http://www.apple.com/support/itunes/ww
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How do I complete this transaction so I can download apps on my phone