Yahoo emails not fully loading in desktop Mail app

Question

Level 1

30 points

Yahoo emails not fully loading in desktop Mail app

Why are some of my Yahoo emails not fully loading in the desktop Mail app?

This has been going on nearly 2 months. I've fully upgraded to Ventura 13.2.1.

The messages are fine on my iPhone and iPad. They are fine on the Yahoo mail app and website. But I like to use the Mail app on my iMac desktop to siphon all my emails. Some come through fine. Others don't.

I've deleted the account in the apple Mail app and reloaded it.

I've tried unchecking the "Protect Mail Activity" box under Mail settings under privacy. Doesn't seem to affect it either way.

I'm out of ideas.

Jeffrey’s M1 iMac 24", iMac 24″

Posted on Feb 26, 2023 6:57 PM

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Answer 1

JnSD Author

Level 1

30 points

Feb 26, 2023 9:02 PM in response to Scott-he-him

The message only half way loads or is just missing entirely. There is no "Load Remote Content". I have seen that prompt before, but its not on these messages that either just dont show up or the image loads halfway or the text is not all there. And yes...my internet is strong and not failing. Both wifi and directly connected to modem.

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Answer 2

JnSD Author

Level 1

30 points

Feb 26, 2023 9:02 PM in response to ghr165

Tried that. I've read that in other comments and that doesn't work for me. The only way for me to see the message is to access the email by the Yahoo server either via the website or their app....or look at the message on my iPhone or iPad.

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Answer 3

tbirdvet

Level 6

14,164 points

Feb 27, 2023 4:55 AM in response to PRP_53

All those settings are set automatically when you first install Yahoo mail on the Mac using your Yahoo email address and PW. Cannot even check these as they do not show up in the preference panes anywhere so I assume they are set correctly. I have never had any issues until about two months ago using Monterey.

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Answer 4

JnSD Author

Level 1

30 points

Feb 27, 2023 12:00 PM in response to Scott-he-him

There is no Load Remote Content button. It doesn't matter if its a side-by-side pane format or you open its own individual pane. Its like somewhere along the line downloading the message it just doesn't complete all the info thats on that email..whether its images or even words. Now this doesn't happen all the time. Its random.

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Answer 5

JnSD Author

Level 1

30 points

Feb 27, 2023 12:05 PM in response to tbirdvet

Agree. This all started about 2 months ago for me. I've tried everything and like you've said to the other comment, you cant go back in and change the IMAP or POP or whatever. Its all done automatically. I'll make a complaint to Apple but I dont have faith they'll even care.

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Answer 6

tbirdvet

Level 6

14,164 points

Feb 27, 2023 4:41 AM in response to JnSD

This has been reported by many (including myself). For me it started with Monterey. This is not just a Yahoo issue as others have noted. I have tried all fixes and none work. What I do is to go to the Yahoo site and read the full email there and/or you can forward the mail back to you and it will show full content. I would also report this issue to Apple:

Feedback - macOS - Apple

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Answer 7

PRP_53

Level 10

90,889 points

Feb 27, 2023 1:40 AM in response to JnSD

Below is a Copy and Paste from Yahoo itself

Reference to link below

https://ca.help.yahoo.com/kb/SLN4075.html

IMAP server settings for Yahoo Mail

IMAP is the state of the art technology to connect your Yahoo Mail account to a desktop mail client or mobile app.

It allows 2-way syncing, which means everything you do remotely is reflected in your Yahoo Mail account no matter where or how you access it. Here are the settings you'll need to configure your mail client or app.

Incoming Mail (IMAP) Server

Server - imap.mail.yahoo.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.mail.yahoo.com
Port - 465 or 587
Requires SSL - Yes
Requires authentication - Yes

Your login info

Email address - Your full email address (name@domain.com)

https://ca.help.yahoo.com/kb/sln-sln28681.html

Download your email from Yahoo Mail with IMAP

Use the IMAP settings below to download your email from Yahoo Mail into a third-party email app, like Thunderbird, Outlook, or Mac Mail. For accounts with a lot of content, it can take several days or longer to download everything. If you need specific instructions to configure your app with our settings or to check the progress of your download, please reach out to the app developer.

We've updated our Terms of Service and Privacy Policy - You'll need to review and accept the new Terms of Service and Privacy Policy to allow third-party email apps to access your Yahoo Mail account. If you haven't already, sign into your account using a web browser to do so.

Then, use this info to configure your app

Incoming Mail (IMAP) Server

Server - export.imap.mail.yahoo.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.mail.yahoo.com
Port - 465 or 587
Requires SSL - Yes
Requires authentication - Yes

Your login info

If you're using Yahoo Account Key or some older email apps, generate an app password and use that for your account password.

Email address - Your full email address (name@domain.com)
Password - Your account's password
Requires authentication - Yes

Password - Generate App Password
Requires authentication - Yes

If you are looking to download your email from Yahoo Mail into a third-party email app like Thunderbird, Outlook, or Mac Mail one time, see SLN28681 or if you need specific instructions for your mail client or app, reach out to its manufacturer.

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Answer 8

Feb 26, 2023 7:17 PM in response to JnSD

Hello,

Can you be more specific about what is not loading when you use the Mail App.

Do you happen to see a button at the top of them that says "Load Remote Content?" Do the emails appear normal when viewing them in their own window rather than in the Mail side by side view?

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Answer 9

JnSD Author

Level 1

30 points

Feb 27, 2023 4:16 PM in response to tbirdvet

You're correct...and how strange. You can go into your Yahoo mail (and view it of course) but if you forward it back to your same email it will show up on Mac Mail again fully working.

Apple moderators or fix it guru's? What is happening here?

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Answer 10

tbirdvet

Level 6

14,164 points

Feb 27, 2023 4:26 PM in response to JnSD

You should report this to Apple directly. They usually do not read these here.

Feedback - macOS - Apple

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Answer 11

ghr165

Level 4

1,324 points

Feb 26, 2023 7:29 PM in response to JnSD

One workaround is to move the emails to another folder and then move them back.

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Answer 12

ghr165

Level 4

1,324 points

Feb 26, 2023 9:26 PM in response to JnSD

There was a recent discussion here in the last day or two on this topic and another suggestion involved turning some feature off. Perhaps you can find it.

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