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Payment method update

I can't get my iTunes to update my payment details, it says "failed" all the time. And I just have one card. What can I do?

iPhone 12, iOS 16

Posted on Feb 26, 2023 9:25 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2023 10:12 PM

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


▷ Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

1 reply
Question marked as Top-ranking reply

Feb 26, 2023 10:12 PM in response to BrasilTeixeira

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


▷ Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

Payment method update

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