hello, please help!! my iPhone 12 won’t open nor display in its screen if it’s charging or not, this happened last night, my charger works on my iPhone 7. I don’t know what to do, do I get my charging port or battery fixed and replaced or what? I need urgent help :((
iPhone 12, iOS 16
Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your 12, using these instructions:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your 12, using these instructions:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
i’ll try this and give updates, if this problem persists, i might just go with the other option, thank you
My pleasure
iPhone won’t open after battery drained
