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my iphone 12 mini is not turning on

my iphone is not working or turning on

iPhone 12 mini

Posted on Feb 27, 2023 5:15 AM

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Question marked as Top-ranking reply

Posted on Feb 27, 2023 5:18 AM

Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your 12, using these instructions:


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Feb 27, 2023 5:18 AM in response to mahdokht1986

Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your 12, using these instructions:


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

my iphone 12 mini is not turning on

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