Graphics not displayed in Apple Mail when website hosted by Bluehost
Hello,
Since Nov 2021 anyone with Apple Mail App is not able to see graphics in our emails. Our website is hosted by Bluehost. Graphics can be seen in other email providers such as google mail however iPhone, iPad, Mac using Apple Mail App to view emails does not show graphics.
Apple Mail App still shows graphics for other emails from other websites, it seems specifically graphics stored in our website in Bluehost. We have spent a year going back and forth with tickets with Buehost and our email providers but we are getting nowhere. We think it could be something to do with the certificate, maybe Apple Mail is viewing the certificate differently and doesn't trust our website. All emails including those that used to show graphics before Nov 2021 also don't show graphics anymore. It is like there is a block between Apple Mail App and Bluehost. By Graphics I am meaning pictures and logos stored in our website. Text displays fine and links are fine.
I feel that we are the only ones with this problem and the main purpose of our website is to send invitations via email to our events so it is incredibly frustrating that graphics to promote our events are just a '?' when opened by Apple Mail App which a lot of people have.
Please help if anyone knows anything about this!
Thank you so much.
Our alternative is to change host at the end of our contract.
AP
MacBook Pro 16″, macOS 13.2