Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NFC Not working on iPhone 13 Pro

Hello All,

It's been a year now. A year since I first contacted Apple about this issue. I got my iPhone 13 Pro for Christmas of 2021, and it's been amazing. Though there is one thing. NFC does not work. I am able to use Apple Pay and the transactions work no problem, but I am unable to scan any tag whatsoever. As a Type 1 Diabetic I rely on my phone to check my glucose levels, and with NFC not working I am unable to check my glucose when needed to during the day. This is a huge setback for me health-wise but also time-wise. I have contacted apple more than 6 times about this issue. Support has ran diagnostics on my phone and they say that hardware is good, so i'm thinking its software related. Please let me know if any of you have been experiencing this, and if any of you found a fix. I saw other posts of here about a similar issue too. I'm not sure what i'm supposed to do at this point. If my hardware is fine, then what is the issue?

Thank you!

iPhone 13 Pro

Posted on Feb 27, 2023 10:57 AM

Reply

Top-ranking reply

mathieufitzgerald Author

Level 1

11 points

Posted on Feb 28, 2023 2:10 PM

All NFC related apps that I have tried have not worked at all on my phone. I have tried multiple NFC reader and writer apps, and nothing has worked.

NFC used to work a while back when I first got the phone, but now nothing.

View in context

Similar questions

5 replies

Top-ranking reply

mathieufitzgerald Author

Level 1

11 points

Feb 28, 2023 2:10 PM in response to LD150

All NFC related apps that I have tried have not worked at all on my phone. I have tried multiple NFC reader and writer apps, and nothing has worked.

NFC used to work a while back when I first got the phone, but now nothing.

Reply

Level 10

91,471 points

Feb 27, 2023 11:03 AM in response to mathieufitzgerald

If Apple Pay works then NFC works.

To read a glucose device you need to install the app developed by the device manufacturer.

NFC has never been natively available without an app.

If you have installed the relevant app then contact their developer.

Reply

Feb 28, 2023 1:28 AM in response to LD150

Yes, forgot to mention that I am unable to scan any NFC tags with the Apple Shortcuts app too, or any 3rd party app that supports and uses NFC......

I have contacted the developer of the app and they say it's not an issue on their end.

Reply

Level 10

91,471 points

Mar 1, 2023 3:33 AM in response to mathieufitzgerald

OK looks like the phone is failing

Before arranging for a repair or visit to a genius bar, first try a Forced restart

Click here > Force restart iPhone – Apple Support (UK)

If no better you should probably arrange a repair

Click here > iPhone Repair & Service - Apple Support

Or Click here > Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support

Reply

Level 10

91,471 points

Feb 28, 2023 3:12 AM in response to mathieufitzgerald

They would say that would they not.

You need more than one third party app failing to suggest the phone is failing.

Make sure you are not running any security apps from the App store including VPN.

Apple shortcut facility is not an app it is an app automator

Reply

NFC Not working on iPhone 13 Pro

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up