Tv won’t let me log in to Apple TV

Hello meganfrommoberly,

Thank you for reaching out to Apple Support Communities.

If you are referring to the Apple TV app, let's delete and reinstall it:

"How to get the Apple TV app or Apple TV+ app

1. Go to your device's app store and search for the Apple TV app or Apple TV+ app. If you don't see the app that you're looking for, check your device's compatibility.1
2. Download the app.
3. Open the app and follow the instructions to complete setup.

If you're not signed in with your Apple ID, open the app and go to Settings > Accounts. Then choose a sign in option.

• Sign In On Mobile Device: Use your phone's camera to scan the QR code on the TV screen. Then follow the instructions on your mobile device.
• On This TV: Use your TV remote to manually sign in with your Apple ID and complete setup.

If you can't watch content, you might need to get your Apple ID ready for purchases.

Don't have an Apple ID? Learn how to create a new Apple ID. Or if you forgot your Apple ID password, learn how to reset it."

More details can be found here: Get the Apple TV app or Apple TV+ app on your smart TV or streaming device

If the issue persists, can you provide a few more details? When did you first notice this? Are you Abel to test with another network? Also, which device and OS are you currently using?

Cheers!

Hello meganfrommoberly,

See if the steps in this article helps: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

If it doesn’t, are you able to sign into the Apple TV app on any other devices? Is your device connected to a reliable Wi-Fi network with good signal strength?

Which device do you have and which software version is it running?

Send over these details, and we'll take a closer look from there.

Thanks.

Hey meganfrommoberly,

Thanks for those details.

As the issue is limited to Firestick, that would indicate the issue is not specific to your Apple ID.

We'd recommend reaching out to Amazon support for further assistance. You can find their support page here: Fire TV Support

Thanks!