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I am unable to add or remove a payment in my App Store on my phone

I can’t add or remove a payment in my personal settings or my app store

iPhone 11

Posted on Feb 27, 2023 6:52 PM

Top-ranking reply

Level 10

209,061 points

Posted on Feb 28, 2023 1:00 AM

See -> Remove a payment method from your Apple ID

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If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
If you still can't remove a payment method, contact Apple Support.

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