You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook account locked

My MacBook account is locked after too many failed password attempts. I reset my Apple ID password on my iPhone 13 and waited 24 hours to try the new password on MacBook, but it says my account is still locked. How do I get back in?

MacBook Air 13″, macOS 12.0

Posted on Feb 27, 2023 8:05 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2023 7:12 AM

It seems to me you did everything right.


First please make sure your Apple ID itself remains unlocked and available for use. To do that, log in with it here: https://appleid.apple.com


Assuming that you can do that without a problem, then proceed as described in If you forgot your Mac login password - Apple Support. Notwithstanding the fact that you know your login password, you may need to reset it anyway.


Hopefully that will be uneventful, but if necessary the next steps are described in If you can't reset your Mac login password.

1 reply
Question marked as Top-ranking reply

Feb 28, 2023 7:12 AM in response to localgirl32

It seems to me you did everything right.


First please make sure your Apple ID itself remains unlocked and available for use. To do that, log in with it here: https://appleid.apple.com


Assuming that you can do that without a problem, then proceed as described in If you forgot your Mac login password - Apple Support. Notwithstanding the fact that you know your login password, you may need to reset it anyway.


Hopefully that will be uneventful, but if necessary the next steps are described in If you can't reset your Mac login password.

MacBook account locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.