I can’t login to my account because Apple ID is changed

Please help with private ID? Is there a password for the account. I can’t login to my private ID account or reset the password. I need to login into the app but instead of login in with the Apple ID it uses another that starts with T. So I can’t login and restore purchases of $3000 in books.


[Edited by Moderator]

iPhone 11

Posted on Feb 28, 2023 8:35 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2023 10:13 PM

Hi rose21forever,

welcome to the Apple (user-to-user) community.


Re: I can’t login to my account


Wondering if Apple Support's articles (links below) can help you :-)


Your Apple ID is generally an eMail address (in some countries may be phone number

What to do:

If you forgot your Apple ID email address or phone number - Apple Support


and

Here's how to reset your Apple ID password and regain access to your account:

If you forgot your Apple ID password - Apple Support


The Apple ID online account log-in web-page:

Apple ID Log-in:

https://appleid.apple.com/


If needed:

How to: Get a verification code and sign in with two-factor authentication - Apple Support


More support if needed:

Apple ID Support Web-Page:

NB: There is a "Get support" link at the bottom

Apple ID — Official Apple Support


or

See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Feb 28, 2023 10:13 PM in response to rose21forever

Hi rose21forever,

welcome to the Apple (user-to-user) community.


Re: I can’t login to my account


Wondering if Apple Support's articles (links below) can help you :-)


Your Apple ID is generally an eMail address (in some countries may be phone number

What to do:

If you forgot your Apple ID email address or phone number - Apple Support


and

Here's how to reset your Apple ID password and regain access to your account:

If you forgot your Apple ID password - Apple Support


The Apple ID online account log-in web-page:

Apple ID Log-in:

https://appleid.apple.com/


If needed:

How to: Get a verification code and sign in with two-factor authentication - Apple Support


More support if needed:

Apple ID Support Web-Page:

NB: There is a "Get support" link at the bottom

Apple ID — Official Apple Support


or

See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

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I can’t login to my account because Apple ID is changed

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