Unknown calls

Even after turning off silence unknown callers I still do not receive those calls and I want to. How do I make my phone ring for all calls?

thank you,

CC

iPhone 14 Pro Max, iOS 16

Posted on Feb 28, 2023 9:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2023 8:43 AM

Hello Cathleen130,


It appears that your phone n to ringing as expected. We'd like to provide you with a few steps to verify your settings:

• Be sure Ring Mode is enabled. "To put your iPhone in Ring mode, move the switch so that orange isn't showing."

The side of an iPhone with the Ring/Silent switch magnified. Orange isn't showing on the switch. 

• Change ringtones, sounds, and vibrations

  1. On iPhone 7 and later, go to Settings > Sounds & Haptics. On earlier iPhone models, go to Settings > Sounds.
  2. Choose what you want to adjust, like Ringtone or New Mail.
  3. Tap the alert tone that you want. You can also tap Vibration and choose a vibration pattern or make a custom vibration.

iPhone showing how to change ringtones


Change ringtone and alert volume with buttons

If you want to control your ringtone and alert volume separately from other apps, turn off Change with Buttons. Then you need to manually adjust your ringtone and alert volume in Settings > Sounds & Haptics or Settings > Sounds."


More details here: How to put your iPhone on vibrate, ring, or silent mode


Verify if Do Not Disturb is enabled. "When you have Do Not Disturb turned on, a crescent moon icon  appears in the status bar and on your Lock Screen.


Turn off Do Not Disturb

  1. Go to Settings > Focus.
  2. Tap Do Not Disturb.

iPhone screen showing how to turn on Do not Disturb


To turn on Do Not Disturb from Control Center:

  1. Open Control Center on your iPhone or iPod touch, or on your iPad
  2. Touch and hold Focus, then tap Do Not Disturb."


Click here for more info: Use Do Not Disturb with Focus on your iPhone or iPad


Let us know if this helps.

Best wishes.






1 reply
Question marked as Top-ranking reply

Mar 2, 2023 8:43 AM in response to cathleen130

Hello Cathleen130,


It appears that your phone n to ringing as expected. We'd like to provide you with a few steps to verify your settings:

• Be sure Ring Mode is enabled. "To put your iPhone in Ring mode, move the switch so that orange isn't showing."

The side of an iPhone with the Ring/Silent switch magnified. Orange isn't showing on the switch. 

• Change ringtones, sounds, and vibrations

  1. On iPhone 7 and later, go to Settings > Sounds & Haptics. On earlier iPhone models, go to Settings > Sounds.
  2. Choose what you want to adjust, like Ringtone or New Mail.
  3. Tap the alert tone that you want. You can also tap Vibration and choose a vibration pattern or make a custom vibration.

iPhone showing how to change ringtones


Change ringtone and alert volume with buttons

If you want to control your ringtone and alert volume separately from other apps, turn off Change with Buttons. Then you need to manually adjust your ringtone and alert volume in Settings > Sounds & Haptics or Settings > Sounds."


More details here: How to put your iPhone on vibrate, ring, or silent mode


Verify if Do Not Disturb is enabled. "When you have Do Not Disturb turned on, a crescent moon icon  appears in the status bar and on your Lock Screen.


Turn off Do Not Disturb

  1. Go to Settings > Focus.
  2. Tap Do Not Disturb.

iPhone screen showing how to turn on Do not Disturb


To turn on Do Not Disturb from Control Center:

  1. Open Control Center on your iPhone or iPod touch, or on your iPad
  2. Touch and hold Focus, then tap Do Not Disturb."


Click here for more info: Use Do Not Disturb with Focus on your iPhone or iPad


Let us know if this helps.

Best wishes.






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