Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remote app not working with 1st gen AppleTV

I cannot get a 1st gen AppleTV to connect to the Remote app in Control Center. It won't pop up on Bluetooth, and the original gray remote that came with it doesn't work. The AppleTV isn't on my network yet, I need to access it via the remote app to set that up.


I've tried multiple reboots, nothing seems to work.

Apple TV

Posted on Feb 28, 2023 1:16 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2023 5:37 PM

1st gen AppleTV

Are you sure? That seems somewhat unlikely. If your Apple TV box is black and 3.9" (9.9 cm) wide, then it is at least 2nd generation.

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


Anyway, the software remote in Control Center is compatible with the 3rd generation model (2012) or later. That excludes 1st (2007) and 2nd generation (2010) models. Set up the Apple TV Remote on your iPhone or iPad - Apple Support.

The software remote connects over the home network (Wi-Fi/​ethernet), not bluetooth. That also means that the networks settings on the Apple TV box must already be configured (with a physical remote).


1 reply
Question marked as Top-ranking reply

Feb 28, 2023 5:37 PM in response to robertcoogan

1st gen AppleTV

Are you sure? That seems somewhat unlikely. If your Apple TV box is black and 3.9" (9.9 cm) wide, then it is at least 2nd generation.

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


Anyway, the software remote in Control Center is compatible with the 3rd generation model (2012) or later. That excludes 1st (2007) and 2nd generation (2010) models. Set up the Apple TV Remote on your iPhone or iPad - Apple Support.

The software remote connects over the home network (Wi-Fi/​ethernet), not bluetooth. That also means that the networks settings on the Apple TV box must already be configured (with a physical remote).


Remote app not working with 1st gen AppleTV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.