You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IMac updates

My 2017 iMac has been “checking for updates” for several days. How do I get it to move forward manually and install any updates?

iMac

Posted on Feb 28, 2023 1:22 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2023 6:47 AM

See the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 



2 replies
Question marked as Top-ranking reply

Mar 1, 2023 6:47 AM in response to tstatham

See the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 



Mar 1, 2023 7:56 AM in response to tstatham

Q - " checking for updates


A - Updates as in Big Sur 11.6.4 to Big Sur 11.7.4 latest version


A - Or UpGrade as in Big Sur to Monterey or Ventura


For updates specifically >>


There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences


9 - Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull the latest version of Big Sur available and commence the installation.


IMac updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.