Hi. I am a new Apple product user and using an iphone 13. I am getting frustrated on the quality of voice calls every time weather in messenger, whatsapp,facetime. My receivers said my voice gets cut everytime or it’s garbled. I’m use it’s not the connection because either wifi or data it’s the experience. Hope you can fix this asap. If no solution, might as well go back to android. Thanks. Hope someone can help.
iPhone 13
Hello dhanush98,
Thanks for asking about the call quality on your iPhone.
1 . Update to iOS 16.3.1: Update your iPhone or iPad - Apple Support
2 . Check for carrier settings updates: Manually update your carrier settings on your iPhone or iPad - Apple Support
3 . Also, try the troubleshooting here to verify if it's an issue with the microphones: If the microphones on your iPhone aren't working
4 . If you still have issues, are you also having issues with regular phone calls using cellular? The apps you mentioned third-party apps, and FaceTime, which all can use wireless networks. So we need to isolate the issue between the wireless network, or cellular network, or the phone.
Thanks.
Hello dhanush98,
Thanks for asking about the call quality on your iPhone.
1 . Update to iOS 16.3.1: Update your iPhone or iPad - Apple Support
2 . Check for carrier settings updates: Manually update your carrier settings on your iPhone or iPad - Apple Support
3 . Also, try the troubleshooting here to verify if it's an issue with the microphones: If the microphones on your iPhone aren't working
4 . If you still have issues, are you also having issues with regular phone calls using cellular? The apps you mentioned third-party apps, and FaceTime, which all can use wireless networks. So we need to isolate the issue between the wireless network, or cellular network, or the phone.
Thanks.
Iphone 13 voice breaking issue on receiver end
