Scratch on my iphone 14 pro max apple logo

I have a scratch on my apple logo glass finish. What can I do to fix it!?

Posted on Mar 1, 2023 4:36 AM

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Question marked as Top-ranking reply

Posted on Mar 1, 2023 4:43 AM

You can take it to Apple and see if they will replace it, but note that they may consider it to be a cosmetic issue which may not be covered by warranty.


Your Hardware Warranty

WHAT IS NOT COVERED BY THIS WARRANTY?

"This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports;


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations - Apple


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID



2 replies
Question marked as Top-ranking reply

Mar 1, 2023 4:43 AM in response to balashammy

You can take it to Apple and see if they will replace it, but note that they may consider it to be a cosmetic issue which may not be covered by warranty.


Your Hardware Warranty

WHAT IS NOT COVERED BY THIS WARRANTY?

"This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports;


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations - Apple


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID



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