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Why am I not able to install updates on my phone

Having trouble installing an update on my iPhone

Posted on Mar 1, 2023 5:50 AM

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Question marked as Best reply

Posted on Mar 2, 2023 6:26 AM

You don't write which iPhone you have, but here you can see your options:


  • Your iPhone 5S/6 can be updated to: iOS 12.5.7
  • Your iPhone 6S/7/SE 1.Gen can be updated to iOS 15.7.3
  • Your iPhone 8 or newer can be updated to: iOS 16.3.1


Remember to connect to Wi-Fi and a charger. Your iPhone must have more than 50% power to update without a charger connected.


You can find more useful information here:

If your iPhone or iPad won't update - Apple Support


If you want to update your iPhone via a PC or Mac, see here:





3 replies
Question marked as Best reply

Mar 2, 2023 6:26 AM in response to Ldeventure

You don't write which iPhone you have, but here you can see your options:


  • Your iPhone 5S/6 can be updated to: iOS 12.5.7
  • Your iPhone 6S/7/SE 1.Gen can be updated to iOS 15.7.3
  • Your iPhone 8 or newer can be updated to: iOS 16.3.1


Remember to connect to Wi-Fi and a charger. Your iPhone must have more than 50% power to update without a charger connected.


You can find more useful information here:

If your iPhone or iPad won't update - Apple Support


If you want to update your iPhone via a PC or Mac, see here:





Why am I not able to install updates on my phone

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