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My iPhone 11 is stuck on silent

After changing my phone from silent to ring mode with the switch it does not ring nor do I receive any tones for voicemail texts etc. I’ve restarted several times leaving a good amount of time for things to reset themselves. Has anyone had this issue and how do I fix it?

Posted on Mar 1, 2023 7:19 AM

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Question marked as Best reply

Posted on Mar 1, 2023 3:45 PM

Hello,

These are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth.

2) How about the volume buttons? Is the volume very low? Move the buttons.

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Volume summary:  Adjust the volume on iPhone

8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone. Is the watch in "silent" mode?

9) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

Good luck.

1 reply
Question marked as Best reply

Mar 1, 2023 3:45 PM in response to Jjaelvoet

Hello,

These are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth.

2) How about the volume buttons? Is the volume very low? Move the buttons.

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Volume summary:  Adjust the volume on iPhone

8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone. Is the watch in "silent" mode?

9) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

Good luck.

My iPhone 11 is stuck on silent

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