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Riric_ Author

Level 1

4 points

disabled account

I can't download nor update any off my app and I get a prompt that states 'my account has been disabled in apple store and Itunes' how can fix this error?

iPhone 7 Plus, iOS 15

Posted on Mar 1, 2023 7:23 AM

Top-ranking reply

Limnos

Level 10

418,861 points

Posted on Mar 1, 2023 7:25 AM

Hello,

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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disabled account

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