What email or number can I call to inquire about Apple's auto billing to my account. I called the number on my credit card bill and received no help to this question.
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support
Or: Contact - Official Apple Support
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support
Or: Contact - Official Apple Support
Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The important part described in that article is "view your purchase history." Do that.
If Apple does NOT show a record of the purchases, then it is likely that some scammer has gained access to your credit card number and is pretending to be Apple. It is a common scam.
If that is the case, Apple cannot fix it but your card issuer can. When we had spurious American Express charges purported to be from another major US retailer, American Express customer service had the charges identified as bogus, forgave the debt, and issued my wife a new card number, all within just over 24 hours. They also verified that the retailer had nothing to do with the charges.
If the Apple purchase history show the charges, then a friend or family member may have access to your credentials. Continue with instructions in the article.
Where do I go to find out what Apple is charging to my account. I have 2 recent charges I don't recognize.
