My Statinless Steel Silver Link Bracelet for my Apple Watch has broken where the links attach to the folding clasp. There is no "pin" to replace, so it likely needs a new "clasp". Can Apple repair this?
Apple Watch Series 5
Be advised. After exploring all avenues with Apple to repair this $400 watch band, I have been advised that they don't repair them. The Warranty is good for 1 year, and then they will Replace them, but they have no Repair capability. How can they sell a $400 watchband that can't be repaired? I would suggest avoiding the Stainless Steel Link Bracelet Watchbands unless you have $400 to throw away. This is not a World Class product, or Company with this lack of product support!
Be advised. After exploring all avenues with Apple to repair this $400 watch band, I have been advised that they don't repair them. The Warranty is good for 1 year, and then they will Replace them, but they have no Repair capability. How can they sell a $400 watchband that can't be repaired? I would suggest avoiding the Stainless Steel Link Bracelet Watchbands unless you have $400 to throw away. This is not a World Class product, or Company with this lack of product support!
As this is a user to user only forum, we can't tell if Apple will repair the band or not. You'll need to take it to them and see.
I attempted to get the local Apple Store to repair it, but they said they didn't have the parts and couldn't help me. I was attempting to see if anyone else has had a similar experience and was successful in finding a repair with Apple.
What you're saying is not only not surprising, but would be common with just about any high-end watch band from any company. I have a very expensive Swiss band for one of my Swiss Mechanical watches. It had an issue after my watch warranty expired and there was no way to get it fixed by the manufacturer. I bought a different band for it and had my watchmaker change it out. Watch bands, even expensive watch bands are essentially consumable parts. They wear out. They even break. And it's a risk we all take with watch bands.
Stainless Steel Silver Link Bracelet clasp broken. Can Apple repair it?
