Removal of activation lock
My cousin used my Xfinity account to buy my uncle a iPhone SE Red. Long story short my uncle stopped paying on it and I had to pay for the device myself and he gave me the phone back. The problem lies within the fact my uncle nor my cousin whom set up the iPhone for my uncle know neither the password nor the recovery phone number for the iCloud account. I’ve tried to get a sales receipt from Xfinity but apparently they do not give receipts on devices anymore only an email with estimated monthly fees and future device payments. I’ve tried to go thru Apple but they won’t accept Xfinity screenshots I took of both my account info and the so called purchase email. Both of which have the iPhones IMEI and account numbers and my name on them. Any possible suggestions on getting apples security team to override activation lock? I would like to try and sell it and get some of my money back. I already have a 12 pro max and don’t need this iPhone.