I have an Iphone 13 pro, and apple TV hd , and both are giving me an error message that my wifi password is incorrect even though the password typed in is correct. I have century link for internet service. I have rebooted to motem, rebooted my phone and apple TV, reset the wifi password on my modem, and renamed my wifi. nothing has worked. how can I fix this problem?
iPhone 13 Pro, iOS 16
I had the same problem with my Apple TV 4K box right after my DSL modem was replaced with a new one. I figured out how to fix this while troubleshooting. In the modem settings, when I disabled the 5GHz wireless radio, devices must now connect via the 2.4GHz wireless radio. The Apple TV 4K now accepted the password and connected successfully to my WiFi network. When I disabled 2.4GHz, and enabled 5GHz the Apple TV 4K gets the "incorrect password" issue again. It seems when both 2.4GHz and 5GHz are enabled (the default setting), the Apple TV 4K was connecting via 5GHz (and getting the issue). This is really only a workaround until Apple fixes this issue with 5GHz connections and updates the software.
I had the same problem with my Apple TV 4K box right after my DSL modem was replaced with a new one. I figured out how to fix this while troubleshooting. In the modem settings, when I disabled the 5GHz wireless radio, devices must now connect via the 2.4GHz wireless radio. The Apple TV 4K now accepted the password and connected successfully to my WiFi network. When I disabled 2.4GHz, and enabled 5GHz the Apple TV 4K gets the "incorrect password" issue again. It seems when both 2.4GHz and 5GHz are enabled (the default setting), the Apple TV 4K was connecting via 5GHz (and getting the issue). This is really only a workaround until Apple fixes this issue with 5GHz connections and updates the software.
Thanks for reaching out Am_patch,
It sounds like you're having trouble connecting with your devices to your Wi-Fi network. We can help.
A good resource you can check out is: Recommended settings for Wi-Fi routers and access points. This guide will help you determine if your network is configured correctly to use Apple products with it.
Hope that helps.
Take care.
**** it always show incorrect password!! All other devices using android are working. This is so trouble for me. No matter how many time I reset the network settings or restart my phone. I never think this can happen on the iOS.
I have a similar issue. It’s not the router. My partner is sitting next to me and is getting on the Wi-Fi just fine.
yes for me too.... never seen iphone being this ******. My 5-year-old android is connecting fine and works perfectly, but this **** man...cant express the anger.
Iphone...wifi...incorrect password error
