iPhone Green Screen

My 13 Pro is facing the green screen of death issue, what can be done to fix it?


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on Mar 1, 2023 11:22 PM

Reply
Question marked as Apple recommended

Check if it is a temporary glitch, by using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, it could be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Posted on Mar 2, 2023 12:02 AM

83 replies

Oct 28, 2023 5:59 AM in response to Shadhu

I have gifted iPhone to my wife on marriage anniversary and now it shown full green screen. Apple personal told us that phone is not under warranty so they not able to repair it and all cost should be born by us only.


It was very painful for us that without our mistake such green issue should be resolved by company only.


Now we decided that we will repair on general some mobile store and sold it on cashify and will purchase Samsung or one plus.


Now we have take a owth that we will never purchase iPhone again.


Worst and 3rd class experience with such ghatiya phone and service.

Oct 28, 2023 6:07 AM in response to Tara_I

I am happy that due to green issue in my iPhone I was faced the lots of pain due to this.


Now i sell my iPhone and happily purchase Samsung.

Now I phone is not giving quality for money, worst experience of iPhone....company only making profit and ignore customer. I think company should do all such green issue free of cost even the phone is not under warrantee.

We all take owth that we will never use apple product again.

Worst service

Oct 29, 2023 7:38 AM in response to Jaywon3

You should throw it or break it. Because Apple is cheap company they had introduce green screen issue to sale its product. Because my phone is not under warranty so Apple said that you should bear cost. This phone i have gifted to my wife. Now we have no trust on apple. We had repair on general mobile shop and will sale on cashify. And buy new lovely Samsung or one plus. But not cheap ghatiya worst i phone in ever in life.

Nov 15, 2023 10:55 PM in response to Shadhu

I know a few tricks to fix this issue. You can try using these tricks.

1. If you missed the update, you should update your iPhone.

2. You may have installed a third-party app on your iPhone. Uninstall the app and check if this fixes your issue.

3. Reset all settings on your iPhone.


Lastly, you can check your iPhone if it's still under warranty. Visit Apple device's coverage page to check your iPhone's warranty.

iPhone Green Screen

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