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iPhone Green Screen

My 13 Pro is facing the green screen of death issue, what can be done to fix it?


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on Mar 1, 2023 11:22 PM

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Question marked as Best reply

Posted on Apr 9, 2023 3:09 AM

Yes! The same thing happened to my phone this morning, Its only 14 months old and apple said I have to replace the screen for more than $400 which is ridiculous given the fact that there have been so many cases of green screens recently. I hope Apple do the right thing and look into this.

104 replies

Oct 18, 2023 1:34 AM in response to Shadhu

I had a similar issue, post updating to IOS 16. My device was Out of Warranty and was at the service center for 1 month, while I was back and forth with customer support to get an exception. Unfortunately, I was denied an exception since my product had been 4 months Out of Warranty. Here comes the surprise, post collecting my phone the green screen suddenly disappeared and I was able to access my phone. I immediately updated to IOS17 post which the green screen has not appeared till now.

I was lucky, but I do understand many are not. While talking to customer service they had post diagnosis mentioned that the software update had triggered the green screen due to a hardware flaw. I find this no fault of the customer and more of Apple selling phone which will only last an year. Lost my complete confidence in the brand.

Oct 28, 2023 5:59 AM in response to Shadhu

I have gifted iPhone to my wife on marriage anniversary and now it shown full green screen. Apple personal told us that phone is not under warranty so they not able to repair it and all cost should be born by us only.


It was very painful for us that without our mistake such green issue should be resolved by company only.


Now we decided that we will repair on general some mobile store and sold it on cashify and will purchase Samsung or one plus.


Now we have take a owth that we will never purchase iPhone again.


Worst and 3rd class experience with such ghatiya phone and service.

Oct 29, 2023 7:38 AM in response to Jaywon3

You should throw it or break it. Because Apple is cheap company they had introduce green screen issue to sale its product. Because my phone is not under warranty so Apple said that you should bear cost. This phone i have gifted to my wife. Now we have no trust on apple. We had repair on general mobile shop and will sale on cashify. And buy new lovely Samsung or one plus. But not cheap ghatiya worst i phone in ever in life.

Nov 15, 2023 10:55 PM in response to Shadhu

I know a few tricks to fix this issue. You can try using these tricks.

1. If you missed the update, you should update your iPhone.

2. You may have installed a third-party app on your iPhone. Uninstall the app and check if this fixes your issue.

3. Reset all settings on your iPhone.


Lastly, you can check your iPhone if it's still under warranty. Visit Apple device's coverage page to check your iPhone's warranty.

Jan 9, 2024 1:03 AM in response to Shadhu

apple feels like a scam now, have not drooped once and this green screen happens and its completely apples fault and Apple wants us to pay 40k for their fault apple solve this issue early as possible not paying a single penny remember i am using Apple serivces like clouds and all so fix it as soon as possible learn from one plus as they also had the similar issu but they care about their customers revies and fixed it without any cost so please do fix it not going to apple service center for ridiculas amount and not only me every green screen customers are angry with apple just open youtube

Jan 15, 2024 10:00 AM in response to Shadhu

I got the same problem at 7 PM. Apple Store asked for 21500+ taxes at 8 PM. I decided I will not invest one cent on the substandard low quality junk and bought a OnePlus 11 at 9 PM. If Apple can be so arrogant as a company then as a customer I have a right to be 10x arrogant. Screw Apple! I have used phones for last 22 years. I lost phones but I never had a phone conk off. Does Apple call this quality?

Jan 15, 2024 5:37 PM in response to Shadhu

Same thing happened to me today. iPhone 14promax. 2 weeks past 1 year warranty. Had to pay $421 after tax for the new screen. $50 for a new screen protector and $200 for apple care because I’m not getting screwed again by them. This is b.s. it’s a hardware issue. I didn’t cause this problem. I feel like I just got raped. If it was my fault…I understand. But after spending $1200 on a phone a year ago I shouldn’t have to pay $400 to repair their defective screen.

iPhone Green Screen

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