I have a problem with Photo, I downloaded RAW pictures in Photo and they are blurred. Also, when I try to modify with Affinity Photo, I get this message : PHPhotosErrorDomain error 3306
I created another Photo file by holding down the option key and imported same pictures and I could edit some of them with Affinity photo, but not all. What can I do next. I'm on Ventura 13.2.1
Thanks.
iMac 21.5″ 4K, macOS 13.2
Greetings Chabar14,
We understand that when transferring a photo to the Photos app on your Mac the image is blurred. Are these photos you’ve taken with an iPhone or with another camera? How are you transferring them to your Mac? Are you able to edit the photo in the Photos app, as opposed to a third-party app? If you haven’t tried that, let’s do so now - Photo editing basics in Photos on Mac
Edit a photo or video
1. In the Photos app on your Mac, do one of the following:
• Double-click a photo or video thumbnail, then click Edit in the toolbar.
• Select a photo or video thumbnail, then press Return.
2. Do any of the following:
• Zoom in or out on a photo: Click or drag the Zoom slider.
• Make adjustments: Click Adjust to display the adjustment tools. See Adjust a photo’s light, exposure, and more.
• Apply filters: Click Filters to display filters you can apply to change the look of your photo or video. See Use a filter to change a photo’s look.
• Crop the image: Click Crop to display the options for cropping a photo or video. See Crop and straighten photos.
• Rotate a photo or video: Click the Rotate button in the toolbar to rotate the image counterclockwise. Continue clicking until you get the orientation you want. Option-click the button to rotate the image clockwise.
• Automatically enhance a photo or video: Click the Auto Enhance button to have the color and contrast of your photo or video adjusted automatically. To remove the changes, press Command-Z or click Revert to Original.
3. To stop editing, click Done or press Return.
While you’re editing a photo or video, you can press the arrow keys to switch to other items.
Thanks.
Hello Chabar14,
Thanks for the additional information. We suggest testing to see if they appear blurry in safe mode, as that will help to isolate further: How to use safe mode on your Mac - Apple Support
As far as the error goes when importing to the third-party app, you'll want to reach out to the developer to troubleshoot that: How to contact an app developer - Apple Support
We hope that helps.
Take care.
Are you using iCloud Photos and optimize Storage?
Are you using a compressed RAW format or the huge, uncompressed RAW files? YOu may want to test, if if Photos can work better with the uncompressed RAW files.
How much free storage do you have on your Mac?
Hi, the photos were taken with a Canon R6 camera. Transfered on my iMac by inserting SC card in my computer. I can edit them with Photo but they still appear blurred. And I cannot edit them with Affinity Photo, not possible to transfer them to Affinity Photo and that is when I get the error message.
Problem with Photo
