Unable to check for updates

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Level 1

12 points

Unable to check for updates

Trying to update to the latest software on my 2021 iMac - Apple M1 chip with 8-core CPU with 4 performance cores and 4 efficiency cores, 8-core GPU, and 16-core Neural Engine.

It is saying to make sure I am connected to the internet, however I am connected to the internet (I am currently posting this from the same computer)

I have restarted the computer, renewed the DHCP lease, and I have turned wifi off and then back on. This has never been the issue with other updates, in fact I can update other apps on my iMac without issue. currently I am running Monterey version 12.6.

Any info on how to fix this would be great!

iMac (24-inch, M1, 2021, 2 ports)

Posted on Mar 2, 2023 1:18 PM

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Answer 1

Best reply

Old Toad

Level 10

208,523 points

Mar 2, 2023 1:25 PM in response to L_Res

See if you can connect via Ethernet cable as it's faster and more reliable. Then if that doesn't help boot into Safe Mode according to How to use safe mode on your Mac and try to download and install from there.

Note: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.

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Answer 2

PRP_53

Level 10

86,821 points

Mar 2, 2023 1:34 PM in response to L_Res

Yesterday and again today Thursday - this specific issue appears to semi common.

What the exact source of this issue is not yet known.

I have ideas but that would speculation so best say try again Friday

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Unable to check for updates

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