Downloading originals stuck
It’s been more than a week that my photos are stuck at downloading originals (from iCloud). It did download the majority at first but now it’s stuck at the same number.
iPhone 13 Pro, iOS 16
It’s been more than a week that my photos are stuck at downloading originals (from iCloud). It did download the majority at first but now it’s stuck at the same number.
iPhone 13 Pro, iOS 16
Select all photos using [command] + [a], then right-click any photo and select [Play Slideshow] from the menu options. For me, all the originals that were stuck at downloading were forced to complete.
This is brilliant, nice job coming up with this workaround to an obvious Apple Photos bug!
This is simply genius. Such a hack. But works like a charm.
All of my devices are up to date. For me, it seems to have broken down with IOS 17.2 on my iPhone 15. (My iPhone 12 still syncs fine). Some people are saying it's because of AppleWatchOS, when they unpair their watch it allegedly starts working fine.
It is frustrating since it's a new iPhone, and syncing music is such a basic feature. However, a lot of people seem to be having this issue. So at least Apple is more likely to look into it. Hopefully this gets fixed soon.
It might be an issue with setting up new devices. I had to reset my MacBook Pro (for a different reason) and I'm having trouble even getting the photos app to populate (optimized storage). This seriously needs to be fixed.
After a while of observing, it appears that may be an issue that is unaddressed with Sonoma. I was having the same issue with my iPad, but after the update was issued it was resolved. This issue was not resolved with the Sonoma update.
This also seems to be an issue even after all of the originals are downloaded. I factory reset my iPad and iPhone and was luckily able to download my photos. (On Mac Sonoma I did have to repair the photo library twice before it worked). However, even with newer photos, it also gets occasionally stuck. Usually a restart fixes the issue, which hints that whatever background process responsible for downloading the originals doesn't kick in when it's supposed to.
It might also be an iCloud issue since this happens on my iPhone too, and with my iPhone I had already downloaded all of my originals before this problem appeared.
Unplugging ethernet and using Wi-fi in conjunction with the all photo selection slide show is what unstuck this for me. [on Sonoma 14] I was able to switch back to ethernet and updates to photos and cloud were fine going forward.
I also had this problem. Turns out, if you're downloading the photo library to an external drive it needs to be formatted In MacOS Extended, or APFS. It's just frustrating that mine downloaded over 100gb worth of photos before going bonk and then I went to settings/iCloud/photos and turned off 'sync this Mac' and upon turning it back on it told me my drive was not formatted properly. So now I'm going through the pain staking process of moving all my files to another drive and reformatting to APFS (for context it was formatted as Ex-Fat). Not sure if this will even fix the downloading issue.
I just don't understand how it worked fine, and then didn't, and then told me my drive was formatted improperly. If that's the case then why did it work for the first 100gb? I even called apple support about the issue and they showed me how to download my photos library to an external drive. They didn't care to mention that the formatting of the drive matters?
I know this is probably apples way of making things difficult so you buy more iCloud storage, but personally, the photos app is so bad on macOS it makes me NOT want to use iCloud at ALL. They really need to work on this app, making it more informative about what it's doing/downloading & why.
*test timezone to calculate eta on downloads, please ignore*
The Apple Support is the worst ever… They stopped to answer or call me back.
However, I had lucky, because the upgrade to iOS and TVOS 17.2 fixed the problem.
Did you update it?
It happens on new devices for me too. My old devices that already had everything downloaded work fine, but the new ones have issues. Did you hear back from support about this issue?
/
I'm not sure if it has something to do with the last few updates, but my devices are also seemingly having issues with downloading original photos (new ones taken or added to the photo library).
Nothing suggested has worked for me when it comes to downloaded pictures being stuck. I also have a big problem with documents being saved in One Drive Personal. I can't find them.
No. I'll try. But every time I update, something else changes. So I avoid it. I have Sonoma 14
Downloading originals stuck