I am manifestly connected to the Internet. I can operate web browsers and email. But, I can't check for system software updates. Why?
System Version: macOS 12.6.3 (21G419)
Kernel Version: Darwin 21.6.0
Boot Volume: Macintosh HD
Boot Mode: Normal
MacBook Pro 16″, macOS 12.6
torstenh Said:
"I am manifestly connected to the Internet. I can operate web browsers and email. But, I can't check for system software updates. Why?"
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Thank you for the screenshot.
Troubleshooting macOS Updates:
Three Thoughts to Try...
A. Try a New Admin User:
If you cannot update, then try creating a new administrator(admin) user. Once updated, remove the new admin.
B. Restart your Router:
Power off your router for 30 seconds, and then power it back on. Try this once more.
C. Try Safe Mode:
See if you can update in Safe Mode. Go here: Start up your Mac in safe mode - Apple Support
torstenh Said:
"I am manifestly connected to the Internet. I can operate web browsers and email. But, I can't check for system software updates. Why?"
-------
Thank you for the screenshot.
Troubleshooting macOS Updates:
Three Thoughts to Try...
A. Try a New Admin User:
If you cannot update, then try creating a new administrator(admin) user. Once updated, remove the new admin.
B. Restart your Router:
Power off your router for 30 seconds, and then power it back on. Try this once more.
C. Try Safe Mode:
See if you can update in Safe Mode. Go here: Start up your Mac in safe mode - Apple Support
Are you running any VPN, Anti-Virus, or Cleaning apps?
unable to check for updates. Make sure you are connected to the internet
