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Cannot factory restore

My 11 promax is stuck on apple screen tried several attempts to factory restore and getting colored pinwheel

iPhone 11 Pro Max

Posted on Mar 2, 2023 6:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2023 4:50 AM

Hello,

Hmm, using the buttons should free it up using the steps in the link below. However, if not, connect it to your computer as indicated:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

If that does work, see this:

If your computer doesn't recognize your iPhone, iPad, or iPod

Good luck.

1 reply

Cannot factory restore

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